Privacy Policy
We value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (Malaysia).
Information We Collect
Personal details (name, email, phone number, billing information).
Business information provided during service registration.
Technical details such as IP address, browser type, and usage data.
How We Use Your Information
To provide and deliver our digital services.
To process payments and issue invoices.
To improve user experience and website functionality.
To communicate updates, offers, or support.
To comply with legal obligations.
Sharing of Information
We do not sell or rent your personal data. We may share data with:
Service providers supporting our operations.
Regulatory authorities when required by law.
Business partners with your consent.
Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
Governing Law and Jurisdiction
These terms and condition will be governed by and constructed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these Terms shall be subject to exclusive jurisdiction court in Malaysia.
Terms & Conditions
Services
We provide digital products and services including software, ERP, mobile applications, web development, and digital marketing solutions.
Payment
All fees are payable upfront unless otherwise agreed.
Intellectual Property
All content, trademarks, and materials are the property of Interlink Digital Marketing or its licensors. You may not copy, reproduce, or distribute them without written permission.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our services, except as required under Malaysian law.
Service Delivery Policy
Digital Products & Software: Delivered electronically via email, download link, or client portal.
Web Development & Projects: Delivered according to agreed project timelines.
Digital Marketing Services: Delivered in accordance with service contracts and project schedules.
Clients must provide accurate information and approvals to avoid delays.
We are not responsible for delays caused by client inaction, technical issues, or force majeure events.
Service Cancellation Policy
Digital Products: All sales are final and non-refundable.
Ongoing Services (e.g., Marketing, Web Development, ERP Support):
Cancellations require 24 hours’ written notice.
Prepaid fees are non-refundable.
For mid-project cancellations, completed work will be charged and any remaining balance may be credited to future services.
We may cancel services if:
Payments are not received,
The client breaches terms,
Or services are misused.
Digital Product Non-Refund Policy
This Digital Product Non-Refund Policy applies to all digital products provided by Interlink Digital Marketing.
Non-Refundable Policy
All digital product sales are final and non-refundable once purchased.
Product Descriptions
We aim to provide accurate product descriptions but do not guarantee they are error-free. Customers must review product details before purchase.
Customer Support
For technical issues, contact support@interlinkdigitalmarketing.com. We will make reasonable efforts to resolve issues promptly.
Intellectual Property
All rights remain with Interlink Digital Marketing or licensors. Purchase does not transfer ownership unless explicitly stated.
Modifications
We may update this policy at any time. Continued use of our products indicates acceptance of updates.
Contact Us
If you have any questions about these policies, please contact us at:
support@interlinkdigitalmarketing.com
